Policies

Shipping

Products will be shipped via the method selected by you during checkout from our Internet store. We endeavor to keep all GRS products in stock and to ship them to you within one business day of receiving your order.

Returns

Your satisfaction is our highest priority. All GRS products are guaranteed to be free of manufacturing defects for one (1) year from their date of purchase from GRS. If you believe you are in possession of defective goods that are eligible for exchange, then please contact us for issuance of a return authorization number. If upon receipt and review of the goods we determine them to be defective, then we will gladly effectuate an exchange and ship you replacement goods at our expense. GRS’s determination as to whether goods are defective shall be final.

If you receive goods different from those that you ordered, then please contact us within ten (10) days of receipt and we will issue you a return authorization number. Upon our receipt and confirmation that the goods are non-conforming and unused, we will gladly effectuate an exchange and ship you the correct goods at our expense.

Bulk Purchases

If you are a laboratory or are otherwise interested in bulk purchasing GRS surgical rings, locator pins and/or protection caps, then please contact us via email or telephone at 1-888-955-4GRS (4477) and we will be glad to help.

Privacy

Our Commitment To Privacy
GRS Guide System, Inc. (“GRS”), is committed to protecting your privacy and toward that end we provide you with this notice explaining our online information practices.

Information Collection And Use
When you visit or use this website, our servers automatically collect certain non-personal information such as your computer’s Internet protocol (IP) address and the date and time that you accessed our website. The subject information does not identify you and is used only to monitor our website’s usage and to make our website as useful and accessible as possible.

Account Registration
You may use this website with or without a personalized account. If you elect to create an account, then we will ask you to provide your name, email address, telephone number, and mailing address. We use this information to process your registration and to manage your account. If you elect to make a purchase through our Internet shop, then we will also ask you to provide your credit card number and any additional information necessary to complete your purchase.

Security
The security of your personal information is very important to us. This website is secured with industry leading Secure Sockets Layer (SSL) technology and meets stringent level 1 PCI DSS compliance standards for the safe transmission of your private information online. You should know, however, that no Internet transmission can be guaranteed 100% secure and we are not responsible for matters outside our direct control.

Third-Party Websites
From time-to-time and for our visitors’ convenience, we will make available on our website hyperlinks to third-party websites. GRS does not control these third-party websites and is not responsible for the information and/or practices of companies whose websites are linked to our website.

Website Use Constitutes Acceptance Of Our Policies
Use of our website constitutes your acknowledgment and acceptance of, and agreement to abide by, our stated policies. We reserve the right to modify, alter, or update our Return Policy, Privacy Policy and Terms & Conditions of Use at any time, with or without notice, so we encourage you to frequently review the "Policies" section of our website.

Contact Us
If you have any questions about your account, our policies or this website, then please click on this "Support" link, complete the email form including your name, email address and questions, and we'll timely respond to your inquiry. You can also call us toll-free (U.S.) at 1-888-955-4GRS (4477) or 310-274-8804.
 

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GRS GUIDE SYSTEM COMPATIBILITY
(Scroll Down For Additional Brands)
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Straumann

System Compatibility: Standard, Standard Plus, Bone Level Straight, Bone Level Tapered, Tapered Effect
Narrow Body
: 2.2mm, *2.8mm. 3.3mm, 3.35mm

Regular Body: 2.2mm, *2.8mm, 3.3mm, 3.5mm, 4.1mm, 4.2mm
Wide Body: 2.2mm, *2.8mm, 3.3mm, 3.5mm, 4.1mm, 4.2mm, 4.8mm, *5.0mm
Please Note: * Compatible With Straumann Guided Surgery System Fixed OD Master Ring

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Nobel Biocare

System Compatibility: Nobel Active, NobelSpeedy (Replace | Groovy | Shorty), NobelParallel Conical Connection, Nobel Replace (Straight | Tapered | Select Straight | Select Tapered | Select TC | Select Tapered TC | Select PMC | Select Tapered PMC | Select Tapered Platform Shift | Conical Connection | Conical Connection PMC | Branemark MK III TiUnite | Branemark MK III Shorty | Branemark MK III Groovy | Branemark IV TiUnite)
Narrow Body
: 2.0mm, 2.8mm, 3.0mm, 3.2mm, 3.4mm, 3.5mm, 3.6mm, 3.75mm
Regular Body
: 2.0mm, 2.8mm, 3.0mm, 3.2mm, 3.4mm, 3.5mm, 3.6mm, 3.75mm, 4.0mm, *4.1mm, 4.2mm, 4.3mm
Wide Body
: 2.0mm, 2.8mm, 3.0mm, 3.2mm, 3.4mm, 3.5mm, 3.6mm, 3.75mm, 4.0mm, *4.1mm, 4.2mm, 4.3mm, 4.6mm, 4.7mm, *5.0mm, 5.1mm
Please Note: * Compatible With Nobel Biocare Guided Surgery System Fixed OD Master Ring

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Dentsply/Astra System Compatibility: OsseoSpeed (EV | TX | Profile), Ankylos (C | X), XiVE (S | TG)
Narrow Body: 2.0mm, 2.5mm, 2.7mm. 2.9mm, 3.0mm, 3.1mm, 3.2mm, 3.4mm, 3.7mm, 3.8mm
Regular Body: 2.0mm, 2.5mm, 2.7mm, 2.9mm, 3.0mm, 3.1mm, 3.2mm, 3.4mm, 3.7mm, 3.8mm, 4.2mm, 4.3mm, *4.4mm, 4.5mm
Wide Body: 2.0mm, 2.5mm, 2.7mm, 2.9mm, 3.0mm, 3.1mm, 3.2mm, 3.4mm, 3.7mm, 3.8mm, 4.2mm, 4.3mm, *4.4mm, 4.5mm, 4.7mm, 4.9mm, *5.15mm
Please Note: * Compatible With Dentsply/Astra Guided Surgery System Fixed OD Master Ring
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Zimmer

System Compatibility: Trabecular Metal | Screw-Vent Straight | Screw-Vent Tapered | SwissPlus Straight | SwissPlus Tapered | Advent | One-Piece
Narrow Body
: 2.1mm, 2.3mm, 2.8mm. 3.2mm, 3.4mm, 3.5mm, 3.7mm, 3.8mm

Regular Body: 2.1mm, 2.3mm, 2.8mm, 3.2mm, 3.4mm, 3.5mm, 3.7mm, 3.8mm, 4.1mm, *4.2mm, 4.4mm
Wide Body: 2.1mm, 2.3mm, 2.8mm, 3.2mm, 3.4mm, 3.5mm, 3.7mm, 3.8mm, 4.1mm, *4.2mm, 4.4mm, 4.7mm, 4.8mm, 5.1mm, *5.3mm
Please Note: * Compatible With Zimmer Guided Surgery System Fixed OD Master Ring

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Blue Sky Bio

System Compatibility: Bio-One Stage (Straumann Compatible) | Bio-Quattro (Straumann Compatible) | Bio-Internal Hex (Zimmer Compatible) | Bio-Conus 12 (Astra OsseoSpeed Compatible) | Bio-Three (Astra OsseoSpeed Compatible) | Bio-Trilobe (NobelReplace Compatible) | Bio-Max DP (NobelActive Compatible) | Bio-Max NP (NobelActive Compatible) | Bio-Max Mini (NobelActive Compatible)
Narrow Body
: 2.0mm, 2.2mm, 2.6mm, 2.8mm, 3.0mm, 3.1mm, 3.2mm, 3.3mm, 3.5mm, 3.6mm, 3.7mm

Regular Body: 2.0mm, 2.2mm, 2.6mm, 2.8mm, 3.0mm, 3.1mm, 3.2mm, 3.3mm, 3.5mm, 3.6mm, 3.7mm, 4.0mm, 4.1mm, 4.2mm, 4.3mm, 4.5mm
Wide Body: 2.0mm, 2.2mm, 2.6mm, 2.8mm, 3.0mm, 3.1mm, 3.2mm, 3.3mm, 3.5mm, 3.6mm, 3.7mm, 4.0mm, 4.1mm, 4.2mm, 4.3mm, 4.5mm, 4.6mm, 4.7mm, 4.8mm, *5.0mm, 5.3mm

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Implant Direct
System Compatibility: InterActive (NobelActive | Nobel Replace Conical Connection), Tri-Lobe (NobelReplace), Legacy (Zimmer Screw-Vent), Swish (Straumann Standard | Straumann Standard Plus), Spectra (Implant Direct Proprietary Product Lines)
Narrow Body
: 2.3mm, 2.8mm, 3.2mm. 3.3mm, 3.4mm, 3.5mm, 3.7mm, 3.8mm

Regular Body: 2.3mm, 2.8mm, 3.2mm, 3.3mm, 3.4mm, 3.5mm, 3.7mm, 3.8mm, 4.0mm, 4.1mm, 4.2mm, 4.3mm, 4.4mm
Wide Body: 2.3mm, 2.8mm, 3.2mm, 3.3mm, 3.4mm, 3.5mm, 3.7mm, 3.8mm, 4.0mm, 4.1mm, 4.2mm, 4.3mm, 4.4mm, 4.7mm, 4.8mm, 5.0mm, 5.1mm, 5.2mm
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BioHorizons System Compatibility: Tapered Internal, Tapered Plus, Tapered Short, Tapered Tissue Level, Straight Internal, Straight Single Stage, Straight Laser-Lok, Straight External
Narrow Body
: 2.0mm, 2.5mm. 2.8mm, 3.0mm, 3.2mm, 3.4mm, 3.5mm, 3.7mm, *3.8mm

Regular Body: 2.0mm, 2.5mm, 2.8mm, 3.0mm, 3.2mm, 3.4mm, 3.5mm, 3.7mm, *3.8mm, 3.9mm, 4.0mm, 4.1mm, *4.2mm, 4.4mm, 4.5mm
Wide Body: 2.0mm, 2.5mm, 2.8mm, 3.0mm, 3.2mm, 3.4mm, 3.5mm, 3.7mm, *3.8mm, 3.9mm, 4.0mm, 4.1mm, *4.2mm, 4.4mm, 4.5mm, *4.6mm, 4.7mm, 4.9mm, *5.0mm, 5.2mm
Please Note: * Compatible With BioHorizons Guided Surgery System Fixed OD Master Ring
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BioMet 3i

System Compatibility:
- Parallel Internal Connection: T3, Nanotite, OsseoTite Certain Platform Shift, OsseoTite Certain Non-Platform Shift, OsseoTite Certain XP, OsseoTite 2 Certain Platform Shift, OsseoTite 2 Certain Non-Platform Shift

- Parallel External Connection: T3 Ex Hex, NanoTite, OsseoTite, OsseoTite XP, OsseoTite 2
Narrow Body
: 2.0mm, 2.3mm, 2.75mm, 3.0mm. 3.25mm, 3.4mm, 3.75mm

Regular Body: 2.0mm, 2.3mm, 2.75mm, 3.0mm, 3.25mm, 3.4mm, 3.75mm, 3.85mm, 4.0mm, *4.1mm, 4.25mm
Wide Body: 2.0mm, 2.3mm, 2.75mm, 3.0mm, 3.25mm, 3.4mm, 3.75mm, 3.85mm, 4.0mm, *4.1mm, 4.25mm, 4.85mm, 5.0mm, *5.1mm, 5.25mm
Please Note: * Compatible With BioMet 3i Guided Surgery System Fixed OD Master Ring

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3M/MDI System Compatibility: O-Ball & Square Head
Narrow Body: 1.1mm, 1.7mm, 1.8mm, 2.4mm, 2.7mm, 2.9mm

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Zest Anchors/
Locator Implant Systems
System Compatibility: Locator (LODI) & Saturno
Narrow Body: 1.2mm, 1.6mm, 2.1mm, 2.4mm, 2.9mm